How the data gets to a different tool
The API sends Genezio data to a different tool. It gives the same numbers that the dashboard shows:- Visibility and recommendation
- Visibility for each topic
- Share against competitors
- Citations
- Conversations
- Sentiment and perceptions
- The Business Scorecard
A workable pattern
- Create an API key for only the brands that the report needs. Refer to Authentication.
- Get the data on a schedule that agrees with how frequently you run conversations. When you get data each hour but run conversations each week, you get noise, not newer data.
- Keep each reading with its date. Thus, you can show the direction, not only a single number.
- Stay in the rate limit of 200 requests each minute for each key. Give each system its own key.
What to put on a shared dashboard
Show the direction, not a single number. A visibility number without a trend and without a competitor next to it causes a question that nobody can answer. These three items are the most useful on a shared dashboard:- Your visibility over time.
- Your position against named competitors on the same questions.
- The progress on the Business Scorecard goals that the team agreed.