The core concepts are the data model behind each number in Genezio. Read them early. They take approximately twenty minutes. Most problems of understanding later come from one of these concepts.

How the concepts connect

  • A brand is the item that buyers ask about.
  • A topic is a subject that buyers ask about.
  • A scenario is one realistic way to ask about a topic.
  • When Genezio runs a scenario on an answer engine, the result is a conversation. Each metric comes from conversations.

What Genezio finds in an answer

In each answer, Genezio finds these items:
  • Citations: the sources that the answer uses.
  • Competitors: the brands that the answer names as alternatives.
  • Perceptions: the claims that the answer makes about you.

Where to start

If you read only two pages, read Topics and Conversations.