In-Chat Shopping · AI Product Intelligence

AI recommends your brand.
Then it has to pick a product.

When shoppers ask an assistant what to buy, winning the brand isn't the same as winning the sale. In-Chat Shopping shows how AI ranks, prices, sources, and sells your products, so you know exactly where the recommendation converts, and where it slips.

"Which one should I actually buy?"

Your brand is a great choice, for this use case, consider one of these models…

Brand
recommended with confidence
Product?
the moment the win is decided
What we analyze

Four layers behind every AI shopping answer

In-Chat Shopping reads the whole buying moment, not just whether you're mentioned, but everything that decides whether AI sells your product.

Conversations

Every shopping conversation buyers have with AI, the intent behind them, the questions they ask, and how your category gets compared before a decision.

Products

How AI ranks and recommends each of your products, visibility, recommendation share, and the duplicate listings that quietly compete with themselves.

Retailers

Where AI routes the sale, which marketplace wins your product, how your own store performs, and who frames the price shoppers are shown.

Sources

What AI reads before it recommends, the reviews and pages it trusts, how much is first-party, and the sentiment shaping the answer.

What it reveals

The answers that move product sales

Brand vs product gap

See where AI recommends your brand but never names your product, the win that stops converting.

Self-competition

Spot duplicate feed listings of the same product that split its visibility and show inconsistent prices.

Winning marketplace

Find which marketplace AI recommends your product from most, and how your own store stacks up.

Price & source authorship

Learn who frames your price and who writes your product story, third-party reviews or your own pages.

Repeated objections

Surface the complaints AI converges on across engines, and the sources they come from.

SKU-level drill-down

Take every signal down to a single product, so you know exactly what to fix and where.

Product-level view

Zoom in to a single product

Every metric drills down to the SKU. Pick any product and see how AI ranks, prices, sources, and sells it.

Product A
wireless earbuds · ★ 4.4
SELECTED
6%
Recommendation share
31%
Carousel visibility
12
Feed entries (duplicates)
18%
First-party source share
82%
Price accuracy
Amazon
Best marketplace
Switch product
Product A
wireless earbuds
6%
Product B
wireless earbuds
4%
Product C
headset
3%
Product D
wireless earbuds
2%
… and the rest of your catalogue

Illustrative view, every brand's numbers are different.

Marketplace performance

Where your product actually wins

When your product is sold through marketplaces, In-Chat Shopping shows which one AI recommends it from most, so you know where the sale really happens, and where to double down on stock, reviews, and merchandising, or push your own store.

Know your best-performing shelf, where AI sends the most buyers.
Spot where your own store is underrepresented, a direct-margin opportunity.
Recommendations by marketplace
Amazon
38%
Best Buy
22%
Walmart
15%
Newegg
10%
Your store
9%
Other
6%

Illustrative, share of a product's AI recommendations by marketplace.

Ready to win
AI recommendations?

Join leading brands using Genezio to understand, influence, and win AI driven purchase decisions.
Move beyond visibility, optimize for recommendations that drive conversions.