Optimize Your AI Agent's Conversations
Analyze real conversations your AI agent has with customers. Classify, extract insights, and test improvements before deployment.
acmecompany.com
Hi! How can I help you today?
What pricing plans do you offer?
We have three plans: Starter, Pro, and Enterprise...
Customer Success Story
"As we focus on advancing the strategic AI adoption roadmap, our priority remains the customer. Genezio helps us live our values at scale during this transformation.
By making our marketing chatbots consistently accurate and relevant, the platform strengthens the trust our customers place in Banca Transilvania and reflects our commitment to responsibility, ethics, and respect in every digital interaction."
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Ömer Tetik
Chief Executive Officer
+42%
Conversion Rate
Three Steps to Higher Conversions
Our platform helps you understand, improve, and optimize every customer interaction
Analyze Conversations
Classify and categorize real customer interactions to understand patterns and behaviors
Extract Insights
Discover patterns and improvement opportunities from your conversation data
Test & Optimize
Generate test scenarios before going live to ensure optimal performance
Understand What Customers Ask
Automatically classify thousands of conversations into actionable categories. Discover patterns, trends, and opportunities.
Extracted Insights
High Conversion Topics
Conversations about 'enterprise features' have 67% higher conversion rate
Drop-off Points
Users asking about 'integration complexity' abandon 43% more often
Knowledge Gaps
Agent fails to answer questions about 'API rate limits' in 78% of cases
Response Time Impact
Conversations with <2s response time convert 2.3x better
Marketing Director
Leading Bank
"We launched a Q&A chatbot but soon realized it wasn't meeting customer expectations—some answers were inaccurate, causing frustration and churn. Genezio helped us identify gaps across key personas and gave our vendors the feedback they needed to improve fast. Now, the chatbot performs better and is generating leads."
E-commerce Manager
Online Retailer
"Our e-commerce chatbot was missing critical sales opportunities and providing inconsistent product information. Genezio's testing identified where customers were dropping off and helped us optimize our conversation flows. We've seen a significant boost in conversion rates and customer satisfaction."
Connect the Full Picture
Overlay insights from your AI agent conversations with your Conversational Brand Presence. Discover gaps and opportunities.
Product Features
Customers ask about features that AI engines don't mention about your brand
Recommended Action
Optimize content to bridge this gap
Pricing Questions
Good alignment - AI engines mention your pricing when customers ask
Recommended Action
Maintain current content strategy
Integration Capabilities
Major disconnect - customers need integration info that's missing from AI
Recommended Action
Create detailed integration documentation
Use Cases
AI engines mention use cases more than customers ask - good coverage
Recommended Action
Leverage this strength in marketing
Cross-Analysis Impact
Test Before You Deploy
Generate realistic multi-turn conversations for different personas and scenarios. Validate updates before they go live.
Select Persona
Test Scenarios
New Campaign Awareness Test
Test if agent knows about your latest product launch campaign
Competitor Comparison
How agent handles direct comparison with competitors
Objection Handling
Test responses to common customer objections
Conversation Preview
I'm looking for an enterprise solution for my team of 50.
Great! Our Enterprise plan is perfect for teams of 50+. It includes advanced analytics, priority support, and custom integrations.
How does your pricing compare to Competitor X?
While Competitor X focuses on basic features, we provide AI-powered insights and real-time optimization at a similar price point. Our customers see 2.3x better ROI.
Do you support the new Q1 2024 campaign features?
Yes! Our Q1 2024 release includes advanced campaign tracking, multi-channel attribution, and predictive analytics.