The sentiment and perception routes of the Genezio API give what answer engines say about your brand. The platform keeps each statement of the answers about your brand, with its sentiment, and it groups the statements that say the same thing into one perception.

​
The sentiment report by period

Each row gives the statements of one period as counts and as shares:
info.summary.range gives the shares of the whole range, and info.summary.last_period gives the last period.

​
The sentiment report by topic

Each topic gives two kinds of sentiment:
  • statements: the sentiment of what the answers say.
  • citations: the sentiment of the pages that the answers cite.
Each kind has positive, neutral, negative, competitor_only (about a competitor and not about your brand) and none_mentioned (about no brand).

​
The perceptions of your brand

Filter with sentiment, fact_check, in_knowledge_base and search.
The perceptions to fix first: perceptions?fact_check=contradicted&in_knowledge_base=true. The answers say a thing that your own knowledge base says is false.