Genezio | Blog

LLM Hallucination Detection for AI Agents in Customer Service

6 minutes read

AI agents are great at automating tasks, but they’re not always accurate. LLM hallucination detection helps Customer Care Executives test and monitor AI-generated responses to catch errors before they cause real problems.

Luis Minvielle

Apr 10, 2025

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LLM Hallucination Detection for AI Agents in Customer Service

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